Frequently asked questions
Everything people ask before starting
Coaching, coach training, the assessment, pricing, confidentiality and data — answered directly. If your question is not here, ask it and we will answer it personally.
Frequently asked questions
Career coaching
How 1:1 coaching works, what it costs and what it does not do.
What actually happens on a free discovery call?
How many sessions will I need?
Can I use a coaching program via my employer?
Is coaching confidential?
Do you coach in Spanish?
Becoming a career coach
Training format, prerequisites and what happens after you qualify.
Do I need a coaching qualification to join the Foundations program?
How long does it take to become a career coach?
Is the certification recognized by a professional body?
Can my employer pay for the training?
What if I complete the training and decide coaching is not for me?
The Career Self-Assessment
How long does the assessment take?
What do I get at the end?
Do you sell my answers or email to anyone?
Practical questions
How do sessions take place?
What time zones do you work across?
What is your cancellation policy?
Policies
Contracts, privacy and boundaries
Coaching agreement
Every engagement starts with a written agreement covering sessions, fees, rescheduling and the confidentiality boundaries.
Your data
What we collect through this website, why, how long we keep it, and how to ask us to delete it.
Session changes
Reschedule or cancel with at least 24 hours' notice at no cost. Later changes count as delivered, because the time was held for you.
Next step
Ask your question, or book the call
If something is still unclear, the fastest route is a conversation. Thirty minutes, no charge, and an honest answer.